ADDRESS
618 West Ave, Ste 205
Norwalk, CT 06850

OFFICE HOURS
MON-FRI 10am – 6pm
SAT-SUN CLOSED

Refund & Privacy Policy

Triangle Community Center (herein referred to as "TCC") strongly believes in protecting the integrity and privacy of personal information gathered from our members and visitors to our web sites ("End Users"). Since the protection of your privacy is of the greatest importance to us, we have created this privacy policy to communicate our practices regarding the collection and dissemination of personal information that can be linked to a specific individual, such as a name, address, phone number, email address, or any other information, provided to us by our members and web site visitors.

You do not have to share personally identifiable information to use the TCC web site. TCC does not collect personally identifiable information about people on our web site without their permission. However, please be aware that our web site links to a limited number of other web sites and TCC cannot control and is not responsible for the content or the privacy policies of those web sites.

Our privacy policy explains the information practices we use at ctgay.org related to:

  • How we collect and use the information gathered when you become a member of TCC or use one of our online services
  • How you receive emails and email newsletters from TCC
  • How we protect your information
  • How to unsubscribe from mailing lists
  • How to contact us about privacy

How we collect and use the information gathered when you become a member of TCC or use one of our online services:

We gather contact information when you contribute to TCC online or via mail, join at pride or another event, when you sign up on one of our listservs, or when you otherwise provide personal information on our web site.  We may also collect information from public sources, third party companies, or other organizations which we may combine with information from other sources. We use this information to contact you and send you press releases, information about TCC programs, events and activities, local volunteer opportunities and membership and renewal appeals.

TCC also uses information gathered via the TCC web site to improve our web-based services. TCC periodically performs statistical analyses of aggregate user behavior and characteristics in order to measure interest in and use of various areas on our web site and to use such information to improve on our website's ability to serve you better.

Cookies: TCC uses "cookies" on some web pages. A cookie is a small piece of data stored in the memory of on an End User's web browser but does not itself contain any personal information. Cookies enhance an End User's experience by saving the End User from having to log in or provide information each time he or she revisits an TCC web page and by customizing content based on an End User's interests. An End User can configure his or her browser to be alerted when a site is attempting to send a cookie and refuse the cookie. TCC also tracks End User activity and click-through behavior to provide an End User with a more personalized experience while visiting our web pages and for more personalized email alerts. TCC also uses IP addresses to analyze trends, administer the web site, track End User movement and gather broad demographic information for aggregate use.

TCC’s web site is not directed to children, and TCC does not knowingly collect personally identifiable information about individuals under the age of 18. 

How you receive emails and email newsletters from TCC:

You will only receive email newsletters from us if you have a) expressly signed up to receive emails from TCC through the TCC web site, b) signed up to receive TCC emails at prides, and at many other hosted TCC events; or (c) become an TCC member. In order to provide you with better and more relevant information, we compile information about email response and website usage. This information helps us to better understand our members' web site usage patterns and also what types of content and information may help improve your user experience on the TCC web site. All emails sent contain a link to unsubscribe or to modify your profile. You may subscribe or unsubscribe to any newsletter or email communication from TCC at any time.

How we protect your information:

TCC is extremely protective of the information gathered through its membership and website. Our website has security measures in place to protect against the loss, misuse or alteration of the information under our control. Our web server is located in a locked, secure environment. All databases containing personal information are securely stored and only accessed by authorized TCC personnel.

When you contribute to TCC online, we use a secure server and encryption to protect your financial and other personal information during transmission.

How to unsubscribe from mailing lists:

All TCC communication, whether via email or US mail, provides information on how to unsubscribe quickly and easily. Those wishing to opt out of receiving all communications from TCC ("do not contact"), or from being included in list exchanges with like-minded organizations ("do not exchange") or from receiving special offers for TCC members from third party companies (“do not offer”) can simply contact our Members Services Department at tcc@ctgay.org or via phone 1-203-853-0600, or via US mail at 618 West Avenue, 2nd Floor, Norwalk, CT 06850.

How to correct information you have provided:

You may correct and/or change any information regarding your membership by contacting our Member Services Department at tcc@ctgay.org or via phone 1-203-853-0600.

How to contact us about privacy:

If you have any questions about our privacy policy, the information we have collected from you online, the practices of this site or your interaction with this web site, send email to: tcc@ctgay.org

You can also reach us via U.S. mail or telephone at:

Triangle Community Center
618 West Avenue, 2nd Floor
Norwalk, CT 06850
Phone: 203.853.0600


Refunds: Workshops, Peer Network Sessions, & Events

TCC will assess a 25% handling charge for cancellations received up to two business days prior to the workshop, peer network session or event. Cancellations received after this time frame will not be refunded.

Event registrations are transferable from one participant to another within an organization; however, TCC is not able to transfer a registration payment from one event to another. Contact tcc@ctgay.org to cancel, transfer, or inquire about event concerns.

Refunds: Donations & Membership Contributions

TCC refunds all donations and membership contributions at the request of the donor. Requests must be made within the same calendar year of said donation or membership contribution. Contact tcc@ctgay.org to request a refund of a donations or membership contribution.

No Shows

If you are unable to attend an event and have not cancelled in advance, your payment will not be refunded.

Cancellation Policy

TCC reserves the right to cancel any event. In the event of cancellation, registrants will receive a full refund. We also reserve the right to substitute event presenters.