MAIN OFFICES AND PROGRAM SPACE
650 WEST AVENUE
NORWALK, CT 06850

ADDITIONAL PROGRAM SPACE
618 WEST AVENUE, 2ND FLR
NORWALK, CT 06850

OFFICE HOURS
MON-FRI 10am – 6pm
SAT-SUN CLOSED

Director of Clinical Services

Director of Clinical Services

Job Description

 

Since 1990 Triangle Community Center (TCC) has been Fairfield County's leading provider of LGBTQ programming and resources to nurture growth and connection within the community. TCC empowers and advocates for LGBTQ people in Connecticut through programming focused on health, community and learning

The Director of Clinical Services is responsible for the management and success of TCC’s LGBTQ-affirming mental counseling program as well as case management which together provide broad wellness and lifesaving services to community members throughout Fairfield County.

Minimum qualifications:

  • A Master’s degree in Clinical Social Work, Counseling (LMFT, LCSW)
  • A valid Connecticut clinical license
  • Five (5) years of administrative supervisory experience, preferably providing trauma informed care
  • Program development, data, and performance management skills
  • Passion for the mission of Triangle Community Center
  • Excellent oral and written skills
  • Bilingual (Spanish/English) preferred
  • Proficiency in Microsoft Office Suite, Google Suite, data management, and database management
  • EMDR Basic Training or interest in pursuing EMDR Basic Training

 

Reporting to the Executive Director, the Director of Clinical Services will manage and lead our LGBTQ-affirming mental health counseling program and case management:

  • Set goals for the programs and individual counselors, measure outcomes, reach the goals set up by the grants and oversee operations of the department
  • Provide supervision of counseling staff and interns including weekly meetings to review cases
  • Serve as project manager for grant programs ensuring that all projects meet deliverables, stated objectives, standards, timeline, reporting, and budget
  • Assess needs for development of staff and interns and make recommendations for trainings that are aligned with our service goals
  • Ensure the counseling staff and interns complete required documentation, including client intakes, pre-and-post surveys, client feedback and low income forms
  • Ensure that counseling and advocacy services are delivered in a manner that is consistent with The Center’s policies, professional standards and community expectations
  • Supervise all program staff and interns engaged in case management and mental health services, including weekly meetings and semi-annual and annual reviews
  • Develop materials on best practices for work with trauma survivors
  • Oversee the completion of monthly statistical reports and quarterly narratives
  • Together with the Executive Director, create and maintain policies and procedures that promote best practices, self care and efficiency among staff
  • Participate in outreach efforts, which include but are not limited to taskforces and community meetings, tabling at community fairs, presentations about TCC’s programs and services
  • Create Insurance-funded Program by working with insurance providers to get TCC fully accredited with local insurances so TCC can accept as many forms of insurance as possible, including HUSKY.
  • Special projects as assigned by supervisor

 

Other

  • Attend all staff and management meetings
  • Attend relevant professional meetings and trainings at the CT Alliance to End Sexual Violence
  • Completion of the Sexual Harassment Training
  • Collaborate with allied professionals, as appropriate
  • Participate in community-wide events
  • Participate in fundraising events for TCC
  • Evening and weekend hours may be part of your schedule
  • Flexible schedule/hours negotiable

TCC seeks an entrepreneurial individual with experience and knowledge in structuring and growing fast paced programs. A strategic thinker able to set long-term goals with the ability to execute.

Triangle Community Center is an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, veterans, and lesbian, gay, bisexual, and transgender individuals.

To apply for the position please email your resume and cover letter to [email protected] and include the job title in the subject line.

Compensation

  • Salary commensurate with experience
  • Health, Dental and Vision insurance (employee contribution)
  • Life Insurance
  • Paid Time Off
  • 10 Paid Holidays